How to do After-Sales Service?

• Send a “Thank You” mail
• Inquire if they have any question/query
• Explain all the features of the product/program
• Take them through a demo of product/academics/sales know-how
• Provide continuous, manpower, marketing & backend support
• Train the franchisee, their staff and team
• Offer assistance in launch plan and marketing plan.
• Point out the Dos and Don’ts