How to do After-Sales Service?

  • Send a “Thank You” mail
  • Inquire if they have any question/query
  • Explain all the features of the product/program
  • Take them through a demo of product/academics/sales know-how
  • Provide continuous, manpower, marketing & backend support
  • Train the franchisee, their staff and team
  • Offer assistance in launch plan and marketing plan.
  • Point out the Dos and Don’ts