Like all topics under the management section of RBI grade B exam, this one is also an easy general topic. Communication is something that we go through every day. Studying it should not be seen as boring but as a fun way to understand all the aspects of communication and to see if we go wrong anywhere.
When you select a book for studying make sure that it is the latest edition since the RBI grade B exam always follows the updated versions. Instead of referring to notes available online try to prepare your own notes while studying this will help you learn faster as it will be easy to recollect stuff that you had written down. These notes will also help you when you revise later.
Communication is sending and receiving data between at least two individuals. Any task that requires more than one individual cannot be effectively finished without communication. It's difficult to go through a day without the utilization of communication.
Some of the barriers in communication are briefly described below:
Psychological Barrier - There are various mental and psychological issues that may be barriers to effective communication. Some people have stage fear, speech disorders, phobia, depression etc. All of these conditions are very difficult to manage sometimes and will most certainly limit the ease of communication.
Semantic Barrier - Semantic refer to the systematic study of the meaning of the words and signs. Simplicity, clarity, and brevity reduce semantic barriers of communication. Problem arising from expression or transmission of meaning are called semantic barriers. Language is the most important tool of communication. But its careless use can be dangerous.
Physical Barrier - Physical barrier is the environmental and natural condition that act as a barrier in communication in sending message from sender to receiver. Organizational environment or interior workspace design problems, technological problems and noise are the parts of physical barriers.
Mechanical Barrier - Mechanical communication barriers are technical sources of interference in the communication process. Examples of mechanical communication barriers are noisy communication machines or instruments, absence of means of communication instruments, transmission interruption and power failure.
Communication is a vast topic which should be covered accordingly. It is taught as a separate subject in colleges. You have to cover all this information. It may sound difficult but the topics are easy to understand. A few topics which you need to study are Barriers to communication, Types of communication, Communication skills, Email etiquettes, Group discussions, Grapevine, Interview skills, Report writing, Letter writing, Summary writing, etc.