Customer Service Positions

Job Description for Counsellor

Location: Delhi NCR and Hyderabad

Experience - 1 - 4 years

Salary - As per industry standard

Number of positions - 5


  • Provide pre sales counselling and advise the students regarding test prep.
  • Achieve enrollment as well as collection targets.
  • Mobilize the student groups for Career Launcher initiatives and programmes
  • Responsible for operations processes / formalities at the center.
  • Responsible for driving business for the assigned center.
  • Hard core sales with generating walk-ins at center through ATL promotion and local marketing.
  • Proactively up-selling and cross-selling relevant product.
  • Comply with the batch plan and effectively communicate the schedule of batches to students and parents.
  • Capturing accurate client information on inquiry form and timely entering the same in the system.
  • Ensure KYC compliance of the enrolled students.
  • Proper maintenance of inventory and timely issue of kits to students.
  • Share information on various courses, test prep products, application process, and deadline on proactive basis.
  • Experience in Test Prep and admission consulting is must.

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