CHAPTER 8: Controlling

  1. Controlling function finds out how far __________ deviates from standards.
    (a) Actual performance
    (b) Improvement
    (c) Corrective actions
    (d) Cost

  2. Which of the following is not a limitation of controlling?
    (a) Little control on external factors
    (b) Costly affair
    (c) Ensuring order & discipline
    (d) Difficulty in setting quantitative standards

  3. “Planning is theoretical whereas controlling is practical”
    (a) True
    (b) False
    (c) Cannot say

  4. Which of the following is not a process of controlling?
    (a) Analyzing deviations
    (b) Integrates employees efforts
    (c) Taking corrective measures
    (d) Setting performance standards

  5. Which of the following is a traditional technique of managerial control?
    (a) Personal observation
    (b) Breakeven analysis
    (c) Budgetary control
    (d) All of the above

  6. Write the full form of PERT :-
    (a) Performance evaluation report technique
    (b) Personnel enquiry retrieving technique
    (c) Programme evaluation and review technique

  7. Remedial actions taken to prevent deviation in future is called
    (a) Measurement of actual performance
    (b) Taking corrective actions
    (c) Analyzing deviations
    (d) Setting performance standards

  8. Assembling of facilities and personnel for collecting, processing, information that is required by managers is called
    (a) PERT
    (b) CPM
    (c) Ratio analysis
    (d) Management information Technique

Answer Keys

1 a 2 c 3 a 4 b 5 d 6 c 7 b 8 d