CHAPTER 7: Directing

  1. Which of the following is not a characteristic of directing?
    (a) Directing initiate action
    (b) It is a continuous process
    (c) Flows from top to bottom
    (d) Ensuring order & discipline

  2. Which of the following is the elements of directing?
    (a) Supervision
    (b) Motivation
    (c) Leadership
    (d) All of the above

  3. _______ is the process of guiding the efforts of employees to accomplish the desired goal.
    (a) Supervision
    (b) Directing
    (c) Controlling
    (d) Motivating

  4. Which of the following is not a non-financial incentive?
    (a) Status
    (b) Job enrichment
    (c) Bonus
    (d) Employee progress

  5. Which of the following is not a feature of motivation?
    (a) It is an integral feeling
    (b) Reduces absenteeism
    (c) Complex process
    (d) Can be positive or negative

  6. ________ is an example of esteem needs:-
    (a) Status
    (b) Self-fulfillment
    (c) Hunger
    (d) Pension

  7. __________ is the process of influencing the behaviour of people making them strive voluntarily towards achievement of goals
    (a) Motivation
    (b) Communication
    (c) Leadership
    (d) Directing

  8. Informal communication is also called:-
    (a) Wheel communication
    (b) Grapevine
    (c) Verbal
    (d) Visual

Answer Keys

1 d 2 d 3 a 4 c 5 b 6 a 7 c 8 b