CBSE Class 12 Business Studies, Staffing


Chapter 6: Notes on Staffing

Staffing is the process of determining the man power requirements that could meet the company's objectives.

Importance of Staffing

  1. Investment costs: procurement of human resources involves investment in terms of selection, training and development costs.
  2. Holistic Approach: The usefulness of the persons in an enterprise depends on the managers.
  3. Long Term Effect: The investment in human resource is of long term effect. This makes the decision to employ and remove a person from employment a very important consideration.
  4. Potential contribution: while selecting a person more particularly for the managerial position the enterprise has not only to think of the current tastes but also his potential contribution in future.
  5. Multiplier Effect: The total effect of the functioning of the individual members of a term of managers may not be equal to the effect of the team as a whole.

Process of staffing

  1. Manpower planning
  2. Job Analysis
  3. Recruitment
  4. Selection
  5. Placement & Orientation
  6. Training
  7. Performance Appraisal
  8. Promotion & career planning
  9. Compensation
  10. Separation

Recruitment: is the process of attracting qualified persons to apply for the jobs that are open. It also means finding and attracting capable applicants for employment.

Sources of Recruitment

  1. Internal Sources
    1. Transfer
    2. Promotion
    3. Lay Off
  2. External Sources
    1. Waiting list
    2. Recommendations of the present employees
    3. Notices exhibited in the office, workshop, etc.
    4. Factory Gate
    5. Personal consultants
    6. Media Advertising

Selection: is the process of discovering the most suitable and promising candidates to fill up the position vacant. The intent of the selection process is to gather from applicant's information that will predict their job success.

Steps in selection process

  1. Scrutiny of applications received
  2. Preliminary application form
  3. Specialized application form
  4. Testing
  5. Interview
  6. Checking reference
  7. Medical examination
  8. Final selection

Training & Development: Training is a learning experience in that it seeks a relatively permanent change in an individual that will improve his ability to perform on the job.

Development is concerned with imparting technical human & conceptual skills. It seeks to develop hidden qualities and talent of persons.

Training methods:

  1. Apprenticeship programme
  2. Vestibule training
  3. Job rotation
  4. Internship

Compensation: is what employees receive in exchange for their contribution to the organization. Generally employees offer their services for three types of rewards pay benefits and incentives.