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Careers in CL - Customer Service

Current Openings:

  • ETEN Counsellor
  • Tele-Callers
  • Telecounselor
  • Customer Service Executive


At Career Launcher our students are our customers, and all our processes and functions are designed to enable students to realize their potential and make their dreams come true.

Customer Service if our front line. They interact with the students, find out their requirements and guide them to the right program.

To become a part of this team, send your resume to careers@careerlauncher.com


Current Openings

Position ETEN Counsellor
Number of Vacancies 1
Location Hyderabad & Chennai
Remuneration As per industry standards
Requirements
  • Make outbound calls to recruit prospective students.
  • Providing all information sought precisely.
  • Best Ensuring parents / student conceive a Positive Word of Mouth which brings more potential parents & students closing the call after
  • verifying, that all questions have been answered.Recording the information physically and electronically.
  • Experience - 2-5 Years
  • Education - Graduate/Post Graduate.
Contact Contact Person - Vipin VS - 9962981646 for Chennai& Souradeepa(HR) - 01141280800 & CKN Challa - 9985067787 for Hyderabad & Souradeepa (HR) - 01141280800


Position Tele-Callers
Number of Vacancies 1
Location Delhi
Remuneration As per industry standards
Requirements
  • He/ She will be responsible for Telesales, handling customer queries on call/email.
  • Cold calling and convince students for different online products, programs, classes and training sessions of Career Launcher.
  • Ensure good customer relationship management.
  • Solving customer complaints/enquries.
  • Exp - 0-3 yrs


Position Telecounselor
Number of Vacancies 2
Location Delhi(HO)
Remuneration As per industry standards
Requirements
  • Make outbound calls to recruit prospective students.
  • Providing all information sought precisely.
  • Best Ensuring parent / student conceive a Positive Word of Mouth which brings more potential parents &students. Closing the call after verifying, that all questions have been answered Recording the information physically and electronically.
  • Exp - 1 - 3 yrs

Position Customer Service Executive
Number of Vacancies 2
Location Delhi(HO)
Remuneration As per industry standards
Requirements
  • Responsible for, handling customer queries on call/email, upselling and cross-selling.
  • Cold calling and counsel students for different online products, programs, classes and training, sessions of Career Launcher.
  • Ensure excellent customer relationship management / client retention.
  • Solving customer complaints/queries seamlessly.
Required / Desirable skills
  • Excellent communication skills
  • High on telephonic presentation skills
  • Good in client relationships
  • Focus on emphasizing excellence
  • Have high energy level
  • Good in telephonic negotiations
  • Capable of meeting Sales Goals
  • Open to share and experiment creativity
  • Clear sales planning
  • Extreme self-motivation for Sales
  • Ready to Work on weekends
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